Feb 23, 2018
With 30 years and change of experience in financial services Nigel Trout feels that he must have learned something. He notes the fact that the bigger banks continue to try to find solutions in technology while the upstart fintech’s continue to search for scope and scale. While working at HSBC the focus was on the...
Feb 16, 2018
Akiko Fukuda joins us from the RPA & AI BFSI Summit in London where she introduces us to Cotoha the AI agent. Cotoha stands for communication happiness. The organization has launched commercial customers and they’ve got a lot of positive feedback. Customers have the option of choosing a human agent or the ai bot and...
Feb 9, 2018
Utilize RPA, reach for AI, focus on automation- no matter what you’re talking about, according to Bart van de Sande the Head of Operations Transaction Banking for ABN Amro, it’s all just transformation. Bart notes that these are all just new tools on the transformation journey, just as lean management and all of...
Feb 2, 2018
Recently retired EVP & CFO of Revlon Inc, Juan Figuereo joins us and notes that with RPA there’s a new world of opportunity to improve efficiencies, reduce cost and improve capabilities. Juan shares that typically, the Fortune 500 tend to be more progressive, they’re more focused on cost efficiency and looking...