Mar 9, 2018
Recorded at Intelligent Automation with clicking and clacking behind us, Sreeharsha Upadhyayula begins by quoting William Gibson, the science fiction writer, with “the future is here, it’s just that it’s not evenly distributed." As the world wide web and new media went from being bright shiny objects to simply part of the way we do business, Sree notes that, that’s precisely where we are with intelligent automation. Rather than a bright shiny object, businesses are now asking how does this make me smarter about my business, how does this get me closer to the customer, how does this truly help me solve a customers problem? These next few years as Sree sees it are about test and learn.